私隱政策/Privacy Policy
   

私隱政策聲明

1. 總覽
  快易通有限公司 (快易通) 致力遵守香港特別行政區法例第486章 (個人資料 (私隱) 條例) (私隱條例) 對收集閣下的個人資料的規定。 在其業務範圍內,快易通亦會遵守其他國際認可而在香港適用的個人資料保障法律及標準。 本私隱政策聲明列出快易通的一般私隱政策及描述快易通為遵守私隱條例所採取的步驟。本聲明適用於快易通在營運其業務時收集的個人資料,包括從資料收集表及/或網站介面收集的資料等。有關資料的收集及其後的使用和轉移將受到快易通不時向閣下公佈的個人資料收集聲明 (收集聲明) 所限制。 就“個人資料”一詞在本私隱政策聲明中的應用及提述而言,其定義與私隱條例中的定義相同。

2. 個人資料的收集、準確性及用途
  2.1. 快易通會在其業務營運時,以合法和公平的方式收集閣下的個人資料。一般而言,所收集的個人資料包括但不限於以下類別:
   
  • 閣下的姓名及身份登記;
  • 閣下的地址 (郵寄地址及電郵);
  • 閣下的電話號碼;
  • 閣下的汽車牌照號碼及類別;
  • 閣下的信用卡及/或銀行賬戶詳情;
 

為保閣下個人資料的準確性,快易通會根據普遍接受的守則及香港個人資料私隱專員不時建議的守則,核實及更新閣下的有關資料。

  2.2. 除收集聲明中列明的特定目的之外,閣下的個人資料一般會用於營運快易通的業務及/或與該業務有直接關聯的活動,其中包括但不限於以下目的:
   
  • 審核閣下的身份及信貸狀況,以向閣下提供商品或服務;
  • 處理閣下支付發票的事宜及相關的行政工作;
  • 處理閣下的查詢、建議及投訴;
  • 進行客戶服務調查;
  • 向閣下市場推廣快易通的商品及服務;
  • 計劃快易通的業務及改善我們向閣下提供的商品及服務。
3. 個人資料的披露及轉移
  快易通致力將閣下的個人資料保密。在一般情況下,快易通不會披露或轉移閣下的個人資料。但在必需轉移閣下的個人資料時 (例如轉移給我們的代理機構及承辨商,或為收集聲明中列明的目的轉移),轉移的過程會符合收集聲明及私隱條例的規定。

因應業務運作,快易通或不時轉移閣下的個人資料到香港以外地方,惟該轉移會符合私隱條例的規定(包括有關守則、指引等)。

4. 個人資料的安全、保留及處置
  快易通將有關閣下的個人資料儲存在其安全系統,並設有資料私隱政策及資料分類及管理標準,以確保有關閣下的資料不會以未經授權方式被查閱、不會被未經授權人士查閱、亦不會在未經授權情況下披露等。

此外,快易通保留閣下個人資料的時期只限於進行其商業活動及遵從法定要求所必需要的時間,此後我們會根據普遍接受的守則,確保閣下的資料以恰當及安全的方式處置。

5. 查閱及修改個人資料的要求
根據私隱條例,閣下有權確定快易通是否持有閣下的個人資料、要求取得上述個人資料的副本,以及確定快易通的個人資料私隱政策及守則。

如閣下的個人資料有任何不正確之處,閣下有權要求快易通就有關資料作出必要修改。如欲查閱或修改閣下的個人資料,請致函我們的資料保障主任:

香港九龍觀塘海濱道123號
九倉電訊廣場電訊大廈7樓
快易通有限公司
客戶服務部收
電話:26278888 傳真:27644338
電郵:cs@autotoll.com.hk

根據私隱條例,快易通有權就處理任何資料查閱收取合理費用。

6. 市場推廣
  在符合私隱條例的規定 (包括有關守則、指引等)的前提下,快易通或會不時向閣下發送市場推廣資料。

如閣下不希望再收到我們的市場推廣資料,請以來信、傳真或電郵方式聯絡我們的資料保障主任,或者到訪我們的網站,並在有關資料收集表格/介面上選擇退出選項。

7. 聯絡/查詢等
  快易通已成立專業團隊處理有關私隱條例及相關資料私隱保護守則的事宜。如欲查詢上述事宜,請致函我們的資料保障主任:

香港九龍觀塘海濱道123號
九倉電訊廣場電訊大廈7樓
快易通有限公司
客戶服務部收
電話:26278888 傳真:27644338
電郵:cs@autotoll.com.hk

8. 其他事項
  我們保留不時更新或修改此私隱政策聲明的權利。

本私隱政策聲明有中、英文版本,中英文版本如有歧異,應以英文版本為準。


Privacy Policy Statement

1. General
 

Autotoll Limited (“Autotoll”) is committed to fulfill the personal data privacy protection compliance requirement under the Personal Data (Privacy) Ordinance Cap.486 laws of Hong Kong (“the Ordinance”) in relation to personal data of its individual customers.

Autotoll shall observe and comply with such other applicable laws or standards in terms of personal data privacy protection compliance around the world insofar its operations may be subject thereto.

This privacy policy statement sets out Autotoll’s data privacy policy in general and describes the steps Autotoll has taken to comply with the Ordinance. This privacy policy statement applies to all personal data that Autotoll may collect during the course of its business including those collected from physical data collection forms and / or website interface etc. The collection of data and its subsequent uses and transfers etc. will be subject to various Personal Information Collection Statement (PICS) of Autotoll which will be notified to its customers from time to time.

The term “personal data” insofar as its application and reference throughout this privacy policy statement shall carry the same meaning as defined in the Ordinance.



2. Collection, Accuracy and Uses of Personal Data
  2.1. Autotoll shall collect the personal data of its customers during the course of its business through lawful and fair means, and generally the types of personal data that will be collected include, without limitation the followings:
   
  • Name and identity
  • Address (Postal and E-mail)
  • Telephone number
  • Vehicle license number and type
  • Credit card and / or bank account details
 

In order to maintain the accuracy of the personal data of its individual customers, Autotoll may adopt such necessary measures to verify and update such data using commonly acceptable practices, or as may be recommended by the Privacy Commissioner of Personal Data from time to time.

  2.2. Subject to those specific purposes as set out in the PICS, personal data of individual customers of Autotoll will normally be used for conducting Autotoll’s businesses and / or such directly related activities thereto including but not limited to the following purposes:
   
  • Verification of customers’ identity and credit status which facilitates the provision of goods and services to customers
  • Processing payment of invoices and related administration
  • Handling customers’ inquiries, suggestions and complaints
  • Conducting customer service surveys
  • Marketing of goods and services to customers
  • Business planning and improving goods and services provided to customers
3. Disclosure and Transfer of Personal Data
  Autotoll will dedicate to keep all personal data of its individual customers confidential, and generally Autotoll will not disclose or transfer personal data of its individual customers. However, when it is necessary to transfer personal data of its individual customers e.g. to its agents and contractors or for any other purpose set out in the PICS, such transfer will be done in accordance with the requirement under the PICS and the Ordinance respectively.

From time to time, personal data of individual customers of Autotoll may have to be transferred outside Hong Kong for operational purposes. Such transfers will be done in accordance with the requirement under the Ordinance (including the applicable codes of practice and guidance note etc.).

4. Security, Retention and Disposal of Personal data
  Autotoll maintains all personal data of its individual customers in its secured systems, and have in place the information security policy and data classification and management standard to ensure personal data of its individual customers will not be accessed by unauthorized means or unauthorized persons, nor subject to unauthorized disclosure etc.

Besides, Autotoll will only retain personal data of its individual customers for such period as may be necessary to carry out its business activities and for such applicable statutory compliance purposes. Thereafter, it will adopt such commonly acceptable practice to ensure such data is disposed of in an appropriate and secured manner.

5. Request for Access and Correction of Personal Data
Under the Ordinance, an individual customer is entitled to ascertain whether Autotoll holds any personal data relating to him / her, and if so, to obtain a copy of such personal data, and to ascertain Autotoll’s personal data privacy policy and practices.

Where any personal data of an individual customer held by Autotoll is inaccurate, such customer is entitled to request Autotoll to make necessary correction.

All requests for data access or correction should be addressed to the attention of the Data Protection Officer of Autotoll whose contact details are as follows:

By Post: Customer Service Department
Autotoll Limited
7/F., Telecom Tower, Wharf T&T Square
123 Hoi Bun Road
Kwun Tong, Kowloon
Hong Kong
Tel. no.: 26278888 Fax no.: 27644338
By Email:cs@autotoll.com.hk

Under the Ordinance, Autotoll is entitled to charge a reasonable fee for processing any request for data access.

6. Direct Marketing
  Autotoll may from time to time send direct marketing materials to individual customers to the extent as allowed by and in accordance with the requirement of the Ordinance (including such applicable codes of practices and guidance notes etc.).

Individual customers who do not or no longer wish to receive such direct marketing materials could write to the attention of the Data Protection Officer of Autotoll by post, fax or e-mail, or by selecting the exit option provided in the relevant information collection forms / interfaces in our website.

7. Contact / Inquiries etc
  Autotoll has deployed a specialist team to attend to its compliance with obligations under the Ordinance and related data privacy protection practices, and all inquires in these regards should be addressed to the attention of the Data Protection Officer of Autotoll whose contact details are as follows:

By Post: Customer Service Department
Autotoll Limited
7/F., Telecom Tower, Wharf T&T Square
123 Hoi Bun Road
Kwun Tong, Kowloon
Hong Kong
Tel. no.: 26278888 Fax no.: 27644338
By Email:cs@autotoll.com.hk

8. Miscellaneous
  Autotoll reserves the right to revise and update this privacy policy statement from time to time.

This privacy policy statement is made available in both English and Chinese, and if there is any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.


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